True or False? Misconceptions about Telemedicine in Nigeria

For every innovation, misconceptions almost always follow. This is why the famous writer Henry Miller said in his book The Air-Conditioned Nightmare.

“What is it that people fear? What they do not understand.” 

Telemedicine became well-known and used during the Covid-19 period, and ever since then, there have been so many false narratives coming from people who do not fully understand its impact and contributions. 

False 1: It’s only for the rich

Many believe telemedicine is just for rich people and those who live in cities like Lagos or Abuja.  Because of this, folks in rural areas or smaller towns dismiss it entirely.

What’s true: Telemedicine is not classist. If health care is for everyone, virtual health care is for anyone. Telemedicine helps bridge class divides by giving both the rich and poor easier access to healthcare. 

In fact, telemedicine aligns with those who do not want to spend so much time and money on going to hospitals for the same thing that can easily be taken care of with just a phone call to your online doctor.

False 2: Because it is virtual, quality is always compromised

Some people think “You can’t really diagnose over Zoom”, while this criticism is valid, it would be beneficial to look at the core training of a doctor. They are taught to read body language and patient statements. 

What’s true: Virtual consultation has been proven to work significantly better for many follow-ups, chronic disease check-ins, mental health, or minor ailments. 

Platforms that support telemedicine often combine virtual + in-person elements, or use remote monitoring tools, images, or sensors to compensate. It’s not always all-or-nothing.

False 3: No regulation, so everything is risky

This is a misconception that has some grounds. There are no legal acts passed into law for the adoption of telemedicine. However, one must remember that there are nuances. 

What’s true: While regulatory and legal frameworks are weak or fragmented, that doesn’t mean there’s zero oversight. 

The National Health Act (2014) and professional guidelines from the Medical and Dental Council of Nigeria (MDCN) already provide partial legal and ethical grounding for telemedicine.

What Nigerians Actually Need Instead of Misconceptions

• Education & awareness campaigns so people know what telemedicine can and cannot do.

• Regulations and policy frameworks that protect patients, clarify liability, and build trust.

• Infrastructure investment that creates reliable internet, consistent electricity, and device access.

• Hybrid models combining virtual with in-person, depending on context.

Misconceptions aren’t just harmless misunderstandings. They keep telemedicine from becoming what it could be.  A lifeline for millions who currently have poor or no access to regular health care.

If we want to change the Nigerian healthcare system, we start by untangling the myths and matching them with what’s real, what’s possible, and what’s fair.

 Take that step to getting easier and faster care today.